Solutions / Tech Stack Support

Your whole stack, supported as one thing.

A venue runs on a dozen systems from a dozen suppliers. We support the stack as a whole, so the joins between them stop being your problem.

The problem

What venues put up with elsewhere

Every system has its own supplier

POS, bookings, payments, rota, stock. Each with a different support line and a different idea of whose fault it is.

Nobody owns the whole picture

Individual systems work in isolation but the stack as a whole is slow, duplicated and expensive.

Decisions get made blind

New tools get bought without anyone checking what they will break.

How we fix it

How we support the stack

One picture of everything you run, and one place to raise it when something between systems goes wrong.

01
We map what you actually run

Every system, licence, device and integration recorded on our documentation platform, so there is a single accurate picture of the stack rather than four half-right spreadsheets.

02
One point of ownership

You raise it with us regardless of which vendor is at fault, and we take it from there.

03
Consulting before you buy

We tell you what a new tool will cost you in integration work before you commit to it.

04
Reviewed as you grow

The stack that suits three sites is not the stack that suits ten. We revisit it as you open.

What's included

In stack support

Full stack audit and documentation
Managed support across every system in scope
Vendor liaison and escalation
Integration and licence review
Procurement advice before purchase
Quarterly stack review
We work with all the technology partners
Lightspeed Toast Tissl Kurve Tevalis SumUp Tebi Vita Mojo Tenzo OpenTable SevenRooms Dojo Workforce.com Ingenico

Tech-to-tech relationships with the POS, payments, reservations and cloud providers our clients run, so integration and escalation happen without you in the middle.

Often taken alongside

Review your tech stack

Call the desk and you will be speaking to an engineer, not a queue.