Solutions / Hardware Repair

Repairs that get kit back on the floor.

Tills, printers, terminals, tablets and back-office machines. Repaired properly and returned quickly, so you are not running service a station down.

The problem

What venues put up with elsewhere

Manufacturer repairs take weeks

Send it away, wait, chase, wait again. Meanwhile the station stays closed.

Replace-not-repair by default

Being sold new hardware for a fault that was a cable, a power supply or a printhead.

No spares on hand

One failure and there is nothing to put in its place during service.

How we fix it

How a repair works

Diagnosed properly, repaired where it makes sense, and returned configured for your systems.

01
Diagnosis before quotation

We find out what has actually failed, then tell you whether repair or replacement is the sensible call.

02
Common parts held

Printheads, power supplies, cables and terminals for the hardware our clients run.

03
Loan kit where we can

A working unit on the floor while yours is being repaired.

04
Repaired, tested, configured

Hardware comes back set up for your systems, not blank.

What's included

In a repair

Fault diagnosis and written quotation
POS terminal, printer and tablet repair
Back-office and server hardware
Common spares held in stock
Loan units subject to availability
Configuration and testing before return
We work with all the technology partners
Lightspeed Toast Tissl Kurve Tevalis SumUp Tebi Vita Mojo Tenzo OpenTable SevenRooms Dojo Workforce.com Ingenico

Tech-to-tech relationships with the POS, payments, reservations and cloud providers our clients run, so integration and escalation happen without you in the middle.

Often taken alongside

Get hardware repaired

Call the desk and you will be speaking to an engineer, not a queue.